HelloFresh UK Reviews

HelloFresh.co.uk accepts several payment methods. These include VISA, MasterCard, Maestro, American Express, and PayPal. After signing up for the subscription service, a confirmation and welcome email is sent. The first order is charged the day after the deadline, which is 11:59 PM, four days prior to delivery. If there's a need to change the payment method for the boxes, it can be done on the website.

HelloFresh.co.uk is a subscription-based meal kit delivery service that provides simple recipes and fresh ingredients necessary to make meals. The service is suitable for omnivores, vegetarians, pescatarians, flexitarians, and little picky eaters. The service offers curated, easy-to-follow recipes every week, which are customisable by the user. The ingredients are pre-measured for less waste and delivered safely to the user's door. The service also offers a variety of Extras, including desserts and sides. The service is flexible, allowing users to skip a week or cancel at any time. The service also offers a meal planning app for easy subscription management. The service works closely with trusted suppliers to source fresh, high-quality ingredients for the recipe box. By giving the exact amount of ingredients needed, the service helps cut food waste. The service offers flexible options to delight users and customise their weekly box. The service also offers special meals for special occasions. The service offers a 60% discount on the first box and free dessert for life. The service is considered the leading UK meal kit provider for every household, appetite, and schedule. The service also offers home delivery meal kits for an effortless dinnertime. The service also allows users to spend less time worrying, planning, cooking, and cleaning, and devote more quality time to their loved ones. The service also offers meal kits that allow users to get creative in the kitchen with no effort. The service offers a variety of recipes from around the world alongside a bunch of family favourites. The service also offers healthy meal kits designed to help users get out of their rut and into the world of culinary variety and delicious simplicity. The service also offers a 60% discount on the first box and free dessert for life. The service is good for the user, better for the planet, and best for the user's wallet.

HelloFresh.co.uk operates under the Grocery Delivery E-Services UK Ltd. The website provides products listed via one of their rolling subscription services. Subscriptions can be cancelled or paused at any time 5 days before the chosen or allocated delivery date. However, customers are not entitled to the regular rights of consumers to return goods within 14 days after receiving them simply because they change their mind. This is due to an exemption pursuant to regulation 27(1)(c) of the Consumer Contracts.

As for the shipping policy, delivery times are from 8 am to 8 pm on the chosen day. If the customer is not at home, special delivery instructions can be added to the account. The delivery day can also be changed online if needed. Shipping for the first box is free. If there are any issues with the recent order, from box deliveries to queries about ingredients, customers can report using their self-reporting tool.